Shipping policy
At TheGlowByte, we are committed to providing fast, reliable, and transparent delivery for all your orders.
📦 Shipping Zones
We currently deliver across mainland France and the entire European Union.
For deliveries outside these regions, please contact us before placing your order.
💶 Shipping Fees
-
Free Standard Shipping: Available for all orders of €50 or more.
-
Flat Rate Shipping: A fee of €4.99 applies automatically at checkout for orders under €50.
⏱️ Processing & Delivery Times
Orders are processed within 1–2 business days.
Estimated delivery time is generally 5–8 business days, depending on the destination and chosen carrier.
📬 Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details (when available).
⚠️ Important Information
Please ensure that the delivery address provided is accurate.
We are not responsible for undelivered packages due to incorrect or incomplete address information.
If you experience any delays or issues with your delivery, please contact us at:
📧 theglowbyte.store@gmail.com
🏢 Business Information
Business Name: TheGlowByte
Business Registration Number (SIRET): 818 545 022
Phone Number: +33 7 46 43 86 76
Email Address: theglowbyte.store@gmail.com
Website: www.theglowbyte.com
Physical Address: 141 Rue des Chamois, 74100 Étrembières, France