Terms of sale

Thank you for shopping with TheGlowByte.com
Please read the following terms carefully before placing your order:

1. Prices and Payment

All prices are displayed in euros (€) and include applicable taxes.
Payments are accepted through secure methods, including major credit cards, PayPal, and other trusted payment platforms.

2. Shipping Policy

We currently ship to France and other European Union countries.

Enjoy FREE standard shipping for all orders of €50 or more.
For orders below €50, a flat shipping fee of €4.99 will apply.

Orders are usually processed within 1–2 business days.
Delivery times may vary depending on your location.

3. Order Confirmation

Once your order has been placed, you will receive a confirmation email summarizing your order details.
A shipping confirmation email will follow once your order has been dispatched, including a tracking number if available.

4. Returns and Exchanges

Due to the nature of our products (for example: beauty, wellness, or digital items), all sales are final, unless the item is defective or damaged upon receipt.

If you receive a defective item, please contact us within 7 days of delivery, providing photo evidence of the issue.
A replacement or store credit may then be offered.

5. Customer Service

If you have any questions or concerns, please contact us at:
📧 theglowbyte.store@gmail.com
We are here to help and will respond as soon as possible.

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🏢 Business Information

Business Name: TheGlowByte.com
Business Registration Number (SIRET): 818 545 022
Phone Number: +33 758 78 66 28
Email Address: theglowbyte.store@gmail.com
Physical Address: 141 Rue des Chamois, 74100 Étrembières, France